Sanctuaries and rehabilitation centers need to be in continuous operation 24/7, but serious incidents such as natural disasters, fire, pandemics, animal escapes or staff shortages can disrupt these daily operations, and can all cause confusion and disorder if you haven’t prepared for them properly. Contingency planning is a key part of this preparation and is a component of organizational continuity, disaster recovery and risk management. This 45 minute webinar provides participants an overview of contingency planning, explains the contingency planning approach, outlines things to consider while planning and how a contingency approach will mitigate the effects of major events that may affect facility operations. The webinar will also provide tips on “Crisis Communication” – how an organization responds externally to a situation happening at its facility.